LOCAL DELIVERY (WITHIN MALAYSIA)
We provide FREE Poslaju shipping on all orders to West & East Malaysia. Your tracking number will be emailed once your order has been packed and awaiting pick-up from our courier services.
We ship out all orders made on Monday-Friday within 1 working day via Pos Laju. Pos Laju is an express delivery service and makes deliveries Monday-Saturday, excluding the first Saturday of every month and local public holidays (Malaysia). Orders made on weekends and public holidays will be shipped out on the next working day.
Poslaju aims to deliver all parcels within 1-2 working days from date of shipment for West Malaysia and within 2-3 working days from date of shipment for East Malaysia. If customers do not receive their order within the stated time frame, please contact your local Pos Laju office to trace your order.
INTERNATIONAL DELIVERY (WORLDWIDE)
Due to the current covid-19 situation, all international shipping has been suspended until further notice.
TRACKING YOUR PARCEL
You can easily track the location and delivery status of your parcel online via our third party postal service providers’ respective websites. You will require the tracking number sent to you in our Dispatch Confirmation email in order to do so.
You may track your parcel via the following links:
Customer service helpline: kindly visit poslaju website and search for your local branch's phone number via this link here
Self pick-up services at the self-collection counter is only available at main Pos Laju branches (not available at Pos Laju Kiosks).
Our third party postal service providers may take up to 24 hours before they update the status of your parcel on their respective websites. We therefore advise that you start tracking your parcel after 1 working day.